FAQs

Caring for Your Apparel

Our shirts should only be washed with like colors. You can certainly machine wash your garments in warm water that is around 104 degrees F/40 degree C. Please keep in mind that you should only use non-chlorine bleach if necessary and do not iron decorated (printed) areas. If the garments require dry-cleaning, you can use any solvent except trichloroethylene. Tumble-dry your Slay shirts on Medium. 

How do I pay for my order?

We use both Stripe and PayPal to process payments. Stripe makes it easy for those wanting to complete orders with Visa, Master Card or American Express debit and credit cards. PayPal is for users only wanting to login into their accounts for an easy checkout option. Stripe and PayPal are trusted online payment solutions. 

How long will it take to receive my order?

Orders typically take 7-10 business days to process and ship from the date of purchase. This excludes weekends and holidays. Inventory levels, various circumstances and speed of your local carrier may impact this time, however. 

You will receive a tracking number once your order ships. We do not offer express shipping. Our orders are delivered via USPS and Fed Ex.  

**Please note that we are not responsible for merchandise lost in transit or post office delivery delays.** 

Please direct additional questions to [email protected] only. We will not respond to order inquiries on social media. 

Returns & Exchanges

All sales are final. We do not offer exchanges or returns as our products are made to order. Please thoroughly review our Size Chart before placing your order.  

If your product is damaged upon arrival, we will gladly replace it. Faulty items will be exchanged for the same type of product in the same size.